NEW! Next generation wireless now available in select areas – View details ➝

General Service Agreement

"*" indicates required fields

Customer Name*

Service Agreement

BACKGROUND:

  1. The Customer is of the opinion that Rurallynx Inc. has the necessary qualifications, experience and abilities to provide Wireless Internet Services to the Customer.
  2. Rurallynx is agreeable to providing such services to the Customer on the terms and conditions set out in this agreement.

IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged the Customer and Rurallynx Inc. (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:

SERVICES PROVIDED:

The Customer hereby agrees to engage Rurallynx Inc. with the following services:
  • Wireless Internet;
  • Digital Phone;
  • Technical Support;
  • Television;

TERM OF AGREEMENT:

The term of this agreement will begin on the date of internet activation and will remain in full force and effect for two years. This term will automatically renew after one year unless customer gives 30 days notice at end of the two year term.

COMPENSATION:

  • Rurallynx Inc. will charge the Customer the required fee for the services the customer has agreed to pay in Canadian currency.
  • The Customer will be invoiced at the start of service, thereafter on the 1st or the 15th of each month. The Customer agrees to provide the authorization to pay for services either through Debit Withdraw or Credit Card.
  • In the event that this Agreement is terminated by the Customer, the remainder of this term will be due and will be non-refundable.
  • Sales tax and duties required by law will be charged to the Customer in addition to the Compensation.

REIMBURSEMENT OF EXPENSES:

  • Rurallynx Inc. will be reimbursed in the form of a Service Charge from time to time for reasonable and necessary expenses incurred by Rurallynx Inc. in connection with providing the Services when it is at the fault of the Customer. All expenses will be pre-approved by the Customer.
  • Rurallynx Inc. is not responsible for liability incurred on customer personal property and will be responsible only for the Radio and POE box.
  • Rurallynx Internet service will be provided to the customer, however, it is expected that at times the internet service will be unavailable due to unforeseen circumstances, no reimbursement will be made for these circumstances or interruptions of service.
  • Rurallynx Inc. does not provide for unpaid suspension of services for any reason at any time.
  • Rurallynx Inc. reserves the right to address as we see fit, customer abuse and miss use of the service and or equipment.
  • Rurallynx Inc. reserves the right of way to customer property to install and retrieve equipment as required.

CONFIDENTIALITY:

  • Confidential information refers to any data or information relating to the business of the Customer which would reasonably be considered to the proprietary to the Customer including, but not limited to, accounting records, business processes, and Customer records and that is not generally known in the industry of the Customer and where the release of that Confidential Information could reasonably be expected to cause harm to the Customer.
  • Rurallynx agrees that they will not disclose, divulge, reveal, report of use, for any purpose, any confidential information which Rurallynx Inc. has obtained, except as authorized by the Customer or as required by law. The obligations of confidentiality will apply during the term of this Agreement and will survive indefinitely upon termination of this Agreement.
  • All written and oral information and material disclosed or provided by the Customer to Rurallynx Inc. under this Agreement is confidential information regardless of whether it was provided before or after the date of this Agreement or how it was provided to Rurallynx Inc.
This field is for validation purposes and should be left unchanged.

Upgrade to a better internet experience.

Select a plan from Havelock’s LOCAL high-speed internet provider!

Order Now